The short version
- We only collect what we need to make your audit and look after you as a client.
- We never sell your details or share them with other sparkies or marketing lists.
- Every message we send says who it's from and how to stop hearing from us.
- You can ask to see, change or delete your details any time.
What we collect
When you ask for a free audit, we collect your name, business name, main suburb, mobile number and, if you share them, your email and your website or Google Business Profile link.
To make your audit, we also look at what's already public about your business online, like your website, Google Business Profile and reviews.
If you become a client, we also keep the details we need to deliver your service and bill you.
How we use it
To make your audit, send it to you and follow up about it. If you become a client, to build and run your service, send your weekly reports and handle billing. That's it.
Who we share it with
We never sell your details, and we never share them with other sparkies or marketing lists. We only share what's needed with the trusted services that help us run Spark Momentum, like email and website hosting.
Cookies and analytics
We use Google Analytics to understand how people use our website: which pages are visited, how long people stay, what device they're on and roughly where they are. This helps us make the site better. It uses cookies, but it doesn't tell us who you are, and we never use it to identify you.
You can block or delete cookies in your browser settings, or turn off Google Analytics with Google's opt-out browser add-on.
Messages from us
Every email and text we send says who it's from and how to stop hearing from us. Reply STOP or let us know, and we'll remove you straight away.
Keeping it safe
Your details are stored securely and only seen by the people who need them to look after you. We keep them only for as long as we need them, then delete them.
See, change or delete your details
Email [email protected] and we'll show you what we hold, update anything that's out of date or wrong, or delete it. If you're not happy with how we've handled your details, tell us first and we'll sort it out. You can also contact the Office of the Australian Information Commissioner at oaic.gov.au.