Free guide · Reviews
Get more Google reviews
as an electrician.
Happy customers review you when asked. Here's how, with texts to copy.
What customers check
Why reviews matter so much
Customers and Google use reviews to pick a sparky. Three things count.
How many you have
More reviews show that real customers trust you in their home.
How good they are
Happy customers, plus a calm reply to the few that aren't.
How recent they are
A steady flow every month beats a big burst and then nothing.
The routine
5 steps to more reviews
A simple routine that takes a minute per job, with texts you can copy.
- 1
Get your review link
Open your Google Business Profile and look for "Ask for reviews" or "Get more reviews". It gives you a short link that opens the review box straight away.
Save it in your phone as a text shortcut or a note, so it's always one tap away.
- 2
Ask in person, at the right moment
The best time is when the job's done and the customer is happy: power back on, everything tidy. Keep it short and natural.
What you might say
Glad that's all sorted. If you were happy with the job, a quick Google review would really help me out. I'll text you the link so it's easy.
- 3
Text the link the same day
Within a few hours is best. A week later, the job's forgotten and so is the review.
Text to copy
Hi [Name], thanks for having me out today. If you've got a minute, a quick Google review would mean a lot to a small business like mine: [link]. Cheers, [Your name]
- 4
Remind them once, then leave it
One friendly reminder a few days later is plenty. More than that starts to feel like nagging.
Reminder to copy
Hi [Name], just a quick reminder about that review link if you get a chance: [link]. No worries if not. Thanks again!
- 5
Reply to every review
Thank people by name and mention the job, whether the review is good or bad. You'll find replies to copy for both just below.
Want this on autopilot? See how we set up your Google Business Profile
Replies to copy
How to reply to your reviews
Short, personal and calm. Future customers read your replies too.
Reply to a 5‑star review
Thanks so much, Sarah! Glad the new downlights are working well. It was great working with you, and I'm here if you ever need anything else.
Reply to a bad review
Hi Mark, thanks for the feedback, and I'm sorry the job didn't go the way you expected. I'd like to make it right, so please give me a call on [number] and we'll sort it out.
Avoid these
What not to do
Three easy mistakes, and what to do instead.
Instead of
Only asking the customers you think will be happy.
Do this
Ask everyone you do a job for, the same day.
Instead of
Writing your own reviews or asking mates who weren't customers.
Do this
Only real customers, in their own words.
Instead of
Chasing the same customer again and again.
Do this
One friendly reminder a few days later, then leave it.
FAQ
Questions sparkies ask.
What sparkies ask before they start, from cost to timing.
Prefer to read up first? Browse the free guides
Can I get a bad review removed from Google?
Only if it breaks Google's rules, like a fake review from someone who was never a customer, or abuse. You can flag it from your Google Business Profile. Otherwise, a calm, helpful reply is the best fix.
What if a customer doesn't have a Google account?
They'll need one to leave a Google review. For those customers, a Facebook recommendation or a short testimonial for your website still helps.
Should I ask for reviews on Facebook too?
Google first, because that's where most people look for a sparky. Facebook recommendations are a nice extra, especially if customers find you there.
How many Google reviews does an electrician need?
There's no magic number. What matters is how you compare with the other sparkies showing up in your suburb, and how recent your reviews are. Your free audit shows you exactly where you stand.
Can I ask for reviews by text?
Yes. Texting the link is fine, and it's the easiest way for most customers to leave one.
Should I reply to old reviews too?
Yes. It's never too late to thank someone, and an unanswered bad review looks worse than one with a calm, helpful reply.
Still got a question? Text me and I'll give you a straight answer.
Text me0469 025 703Keep reading
More for sparkies.
Free guides and done-for-you services, made only for electricians.
Free, no call needed
Get your free Google audit.
Every audit is recorded by Taha himself. Within 2 business days, you'll get:
- A 3-minute video comparing you with the top 3 sparkies in your suburb, and why they get the calls
- The 3 fixes that would make the biggest difference, in order
- A free mockup of what your new homepage could look like
- Our 5-step checklist you can do yourself, whatever you decide
What your audit checks
- Your map ranking
- Your reviews vs the top 3
- Categories and services
- Photos and job details
- Your website on a phone
- Call button and quote form
- Hours and service area
- How fast your site loads
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